Radioddity Returns & Exchanges
We want you to be completely satisfied with your communication gear, which is why we offer a 30-day return window for items in their original condition and packaging. If your equipment is defective or doesn't meet your needs, our dedicated support team is here to assist with a swift resolution.
Initiate a Return Request
Log into your account or contact our support team with your order number and the reason for the return to receive an RMA number.
Prepare Your Package
Securely pack the device, including all original accessories, manuals, and protective films, to ensure no damage occurs during transit.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our designated service center.
Receive Your Refund
Once our technicians inspect the hardware, we will process your refund or exchange within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing